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Responding Wisely to Criticism (Part 2 of 2)
"ASK" is a disciplined and helpful method for turning it into a benefit [Download PDF version]: Li #179 Responding Wisely to Criticism...
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
How Mature Leaders Respond to Criticism (Part 1 of 2)
Being criticized can be good if you make the most of the opportunity [Download PDF version]: Li #178: How Mature Leaders Respond to...